This page explains how to request deletion of your account and data for Conmigo – Just Start Talking, published by High5ive LLC.
Your account is deactivated immediately. Your profile, posts and listings stop being visible to other people, and push notifications stop.
Deactivation hides your account; it does not erase it. Your data stays on our systems so that you can come back, and so that anyone you traded with keeps their record of it. Use the step below if you want it erased.
To have your remaining personal data permanently erased from our systems, email privacy@conmigo.chat from the email address on your Conmigo account, with the subject line Delete my data. We action these requests manually and will confirm by email, normally within 30 days.
| Data | What happens |
|---|---|
| Profile, name, username, photo, date of birth, email address | Erased on request. |
| Your posts, comments, marketplace listings and uploaded media | Erased on request. |
| Messages you sent | Removed from your account. Copies already delivered to other people’s devices remain with those recipients, as with any messaging service. |
| Device identifiers used for push notifications and crash reports | Push notifications stop as soon as your account is deactivated. The stored identifiers are erased on request. |
| Records of completed purchases, sales and payments | Kept for seven years for tax, accounting, dispute and fraud-prevention purposes, then deleted. The person you bought from or sold to keeps their record of the transaction, as they would with any receipt. |
We action erasure requests by hand, so allow a few days — we confirm by email and always within 30 days. If you are in the EU or UK and want a formal response under data protection law, say so in your email and we will treat it as such.
Email privacy@conmigo.chat or support@conmigo.chat.